Telemedicine IVR Solution

The telemedicine is a noble initiative taken by the leaders of the healthcare industry. The rural or distant people can get the expert medical treatment from another shore of the country or world by this concept. Using the telemedicine facility the doctors can diagnose the patient remotely. The patients don’t need to travel, still he/ she can receive the medical treatment from the experts. It is also known as the eHealth. The Telemedicine IVR System is one of the important modules of the telemedicine concept.

The Telemedicine IVR System promptly responds to the caller’s queries. The query can be anything. The telemedicine IVR solution empowers the eHealth arena with its advanced features and next generation functionality. It reduces the requirement of the human resources from answering the general queries or status of the different concerns.

How it Works?

  • The caller calls on the specified number
  • The IVR system guides the caller with different prompts, which lead him to the desired information or action

The telemedicine aka eHealth IVR solution works as a very important module of the telemedicine arena. We offer custom development and integration services for the tailormade IVR solution.

Key Feature of Telemedicine IVR System:

  • User friendly admin panel
  • GUI panel to add and delete IVR prompts
  • Text to speech conversion
  • IVR prompt recording in own voice
  • Text-to-speech conversion
  • Multilevel IVR menu support
  • Multilingual support
  • Remote access of admin panel
  • Timeout
  • Maximum allowed wrong attempts
  • Recording and Playback
  • And more

Key Benefits of Telemedicine IVR Solution:

  • Prompt response to every call
  • Respond multiple calls concurrently
  • 24*7 availability
  • Provide medical report status
  • Provide appointment status
  • Provide information of expert doctors and physicians available
  • Provide information of nearby clinics and hospitals
  • Provide first aid instructions in case of emergency
  • Provide health tips
  • Improve customer service
  • Provide quick first aid diagnosis
  • And more

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